Privacy Policy – How pka67 Protects Your Data

1Introduction

This Privacy Policy explains how pka67 — accessible at pka67.com and via the pka67 mobile application — collects, uses, stores, and protects the personal data of players registered on the platform. It applies to all users of pka67, including those who register an account, make deposits or withdrawals in PKR, place bets, play slots, access live casino games, participate in the VIP programme, or contact our support team.

pka67 is built for Pakistani players, and we understand that trust is something you earn over time. Part of earning that trust means being completely transparent about what we do with your personal information. This policy is written in plain English — not dense legal language — so that every player can understand exactly what they are agreeing to when they use the platform.

By registering an account on pka67, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not register or continue to use the platform. If you have questions about anything in this document, our support team is available 24/7 via live chat.

2Data We Collect

pka67 collects personal data in several ways: directly from you when you register or contact support, automatically when you use the platform, and from trusted third parties as part of identity verification and payment processing. The specific types of data we collect are outlined below.

We do not collect data that is not necessary for the purposes described in this policy. We do not collect sensitive data such as biometric information beyond what is strictly required for identity verification, and we do not collect data about your religious beliefs, political views, or health status.

3How We Use Your Data

The data collected by pka67 is used exclusively for the following purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

• Account Management: To create and maintain your pka67 account, verify your identity, manage your PKR balance, and process your login and session activity securely.
• Payment Processing: To process deposits via JazzCash, Easypaisa, Raast, bank transfer, debit cards, and approved mobile wallets, and to process withdrawal requests back to your verified payment method in PKR.
• Betting & Gaming Services: To accept and settle bets on cricket markets (including PSL, T20 internationals and bilateral series), football, esports, and other sports; and to run slots, live casino, and other gaming products available on pka67.
• Fraud Prevention & Security: To detect and prevent fraudulent activity, money laundering, account takeover, and platform abuse. This includes cross-referencing your registration data against known fraud indicators and monitoring unusual account activity.
• Responsible Gaming: To monitor your gaming activity patterns and, where necessary, reach out proactively if your behaviour suggests that responsible gaming tools such as deposit limits, session alerts, or self-exclusion may be appropriate.
• Customer Support: To respond to your queries, resolve disputes, and maintain a record of communications for quality assurance and compliance purposes.
• Marketing Communications: To send you relevant promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive these communications. You can opt out at any time.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the pka67 platform, fix technical issues, and enhance the overall player experience.

4Legal Basis for Processing

pka67 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to at registration — including managing your account, processing PKR transactions, and delivering the betting and gaming services you signed up for.
• Legitimate Interests: Processing carried out for purposes such as fraud detection, platform security, responsible gaming monitoring, and improving our services — where these interests are not overridden by your rights and interests.
• Legal Obligation: Processing required to comply with applicable legal requirements, including anti-money laundering checks, identity verification obligations, and the retention of financial records.
• Consent: Processing for optional purposes such as marketing communications, where we have obtained your explicit consent. You can withdraw this consent at any time without affecting your use of the platform.

5Sharing Your Data

pka67 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only with the categories of third parties listed below, and only to the extent necessary to fulfil the purpose for which it is shared.

• Payment Processors: JazzCash, Easypaisa, Raast, and other approved payment providers receive the transaction data required to process your deposits and withdrawals. These providers operate under their own privacy and security policies.
• Identity Verification Providers: Third-party KYC (Know Your Customer) services that help us verify your identity and age in line with responsible gaming and anti-fraud requirements.
• Fraud Prevention Services: Specialist providers that help pka67 detect and prevent account fraud, money laundering, and platform abuse. Data shared with these providers is used solely for security purposes.
• Technology & Hosting Providers: Cloud hosting, content delivery, and platform infrastructure providers who store and process data on our behalf under strict data processing agreements.
• Game Content Providers: Slots and live casino content providers may receive anonymised session data for the purpose of game performance monitoring and technical support.

6Cookies & Tracking

pka67 uses cookies and similar tracking technologies to operate the platform correctly and to improve your experience. Cookies are small text files stored on your device when you visit pka67.com or use the pka67 app.

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies while using pka67.
• Preference Cookies: Store your platform preferences such as language settings, display options, and notification preferences so you do not need to reset them on each visit.
• Analytics Cookies: Help pka67 understand how players use the platform — which sections are most visited, where technical issues occur, and how navigation can be improved. Analytics data is aggregated and does not identify you personally.
• Security & Fraud Detection Cookies: Used to detect unusual login patterns, identify potentially fraudulent sessions, and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using pka67, but some platform features may work less smoothly. For full details on how to manage cookies in your browser, refer to your browser's help documentation.

7Payment Data

All financial transactions on pka67 are conducted in PKR. When you deposit funds using JazzCash, Easypaisa, Raast, bank transfer, or a debit card, the transaction is processed through the relevant payment provider's secure infrastructure. pka67 does not store complete card numbers or mobile wallet PINs on our servers.

We retain transaction records — including deposit amounts, withdrawal requests, and payment method references — as part of your account history. This record is necessary for account management, dispute resolution, and compliance with financial record-keeping requirements. Transaction records are retained for the period described in Section 8 of this policy.

For withdrawal requests, pka67 verifies that the payment method being used belongs to the registered account holder. This is a standard security measure to prevent unauthorised withdrawals and to protect your funds. If you have questions about a specific transaction, contact support via live chat and have your transaction reference ready.

8Data Retention

pka67 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by our legal and compliance obligations. The specific retention periods that apply to different categories of data are as follows:

• Account & Registration Data: Retained for the lifetime of your account and for a minimum of five years after account closure, in line with standard financial compliance requirements.
• Transaction Records: PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction.
• Identity Verification Documents: Retained for the duration of your account and for five years after closure. These records are required for anti-money laundering compliance.
• Betting & Gaming History: Retained for the lifetime of your account and for two years after closure, or longer where a dispute is outstanding.
• Support Communications: Retained for three years from the date of the communication, or longer where the subject matter relates to an ongoing dispute or compliance investigation.
• Cookie & Session Data: Session cookies expire when you close your browser. Analytics data is retained in anonymised, aggregated form indefinitely.

Once the applicable retention period has passed and there is no legal or compliance reason to retain the data further, pka67 will securely delete or anonymise the data so that it can no longer be linked to you personally.

9Security Measures

Protecting your personal data is a core priority at pka67. We implement industry-standard technical and organisational security measures to prevent unauthorised access, accidental loss, disclosure, or destruction of your data.

• TLS Encryption: All data transmitted between your device and pka67 — including login credentials, payment information, and personal details — is protected using Transport Layer Security (TLS) encryption.
• Secure Data Storage: Personal data is stored on secure, access-controlled servers. Access is restricted to authorised pka67 personnel who require the data to perform their job functions.
• Password Security: Passwords are stored using one-way cryptographic hashing. pka67 staff cannot retrieve your password — only reset it.
• Two-Factor Authentication: pka67 offers two-factor authentication as an optional additional layer of account security. We strongly recommend enabling this feature in your account settings.
• Fraud Monitoring: Automated systems monitor account activity around the clock for unusual patterns that may indicate unauthorised access, account takeover, or financial fraud.
• Staff Training: All pka67 staff with access to personal data receive regular training on data protection best practices and our internal data handling procedures.

10Your Rights

As a pka67 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat. We aim to respond to all data rights requests within 30 days.

11Marketing Communications

pka67 may send you promotional messages about bonuses, new game releases, cricket betting specials (including PSL season offers and T20 event promotions), slots tournaments, VIP tier upgrades, and other platform news — but only if you have opted in to receive these communications at registration or subsequently through your account settings.

Marketing communications from pka67 may be delivered via email, SMS, or push notification through the pka67 app. You can opt out of any or all of these channels at any time by updating your notification preferences in your account settings or by contacting support via live chat. Opting out of marketing communications will not affect your ability to use any part of the pka67 platform.

pka67 does not share your contact details with third-party marketers or affiliate networks for the purpose of sending you unsolicited communications. If you receive a message claiming to be from pka67 that asks for your password or payment details, treat it as suspicious and report it to our support team immediately.

12Minors

pka67 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If a minor registers an account by providing false age information, pka67 will close the account immediately upon discovery and will delete or anonymise all associated personal data, subject to any legal obligations to retain financial records.

If you are a parent or guardian and believe that a minor has registered on pka67, please contact our support team via live chat immediately. We will investigate the report and take appropriate action as quickly as possible. We also recommend using parental control software on shared devices to prevent minors from accessing online gaming platforms.

13Changes to This Policy

pka67 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable legal requirements, or improvements to our data handling practices. The date at the top of this page will always reflect the most recent revision.

When we make material changes to this policy — changes that significantly affect how we collect or use your data — we will notify registered players via the email address associated with their account and display a notice on the pka67 platform. Your continued use of pka67 after such a notification constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically so that you remain informed about how pka67 protects your data. If you disagree with any changes, you should contact support to arrange account closure and any applicable balance return before the changes take effect.

14Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how pka67 handles your personal information, please contact our support team via live chat on the platform. Live chat is available 24 hours a day, 7 days a week.

For less urgent queries, you can reach us at the email address listed in the footer of this page. Please include your registered username and a brief description of your query so we can assist you as efficiently as possible.

For questions related to responsible gaming tools, deposit limits, or self-exclusion, visit our Responsible Gaming page or speak with a support agent directly. For general questions about how pka67 works, visit the FAQ page.